Context HelpIf you lose your way inside our Control Panel, the first step you should take is to click the Help button, which is visible on each page. A popup will appear. It contains comprehensive information about all the operations that you can carry out on the page in question. Each pop-up menu opens on the same page so that you can quickly return to your work.
Video TutorialsWe have a rich library of educational videos describing how to work with our Control Panel. They're designed for those of you who would like to see how things are being done rather than just reading articles. Thus, everyone can swiftly find their way around our web hosting Control Panel by simply watching our step-by-step tutorial video clips.
F.A.Q.If you can't find the answer you searching for, take a glance at our extensive Frequently Asked Questions database, which contains questions asked by actual people and provides practical solutions. We frequently update our FAQ database with new articles in an attempt to embrace all the innovations and new additions to our platform.
Ticketing SystemIf you still can't discover the solution you are looking for in the FAQ database either, you can get in touch with our fantastic team of tech support engineers available 24/7/365 and eager to assist you with any problem. Each trouble ticket you open will be answered within sixty minutes (the average trouble ticket response time is about twenty mins), so you will not have to wait a long time to get your question answered.
Contact DetailsUS Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 115829
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Monday to Friday:
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05.00 AM - 07.00 PM EST/USA
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Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com